Quest Diagnostics

I just left the Quest Center in Winter Springs, and I had the pleasure of interacting with Susan. Well let me just tell you that Susan got my vein on the first stick. She loves her job and it...

The phlebotomist was "confused" as what to do, she couldn't understand the paperwork from the doctor. She was so rude and frustrated. Please hire more knowledgeable staff to improve the quality...

Not front desk staff location is ran on a skeleton crew. If my insurance did not require me to only use Quest it would be my last choice for lab work. Decent looking location and convenient...

Was poke twice today during labs, nurse tried to go for a third time even though I was visibly in pain and also on the verge of a panic attack. I instructed the nurse before starting what was the...

Understaffing is the rule in this place. The phone line is a joke. It is a circular set of useless pre-recorded messages, without a human that can provide answers. I was looking for empty jar for...