Pollo Tropical

Since my last review I've given this place another shot, several times actually and even signed up for the rewards program. It's been at least two years since I've visited due to working at home....

My wife and I really enjoy the food there but the last couple times we partake the chicken was burnt and they shorted us on the extra helpings of rice and beans. They also wanted to charge us...

The food was very tasty. My husband ordered 1/2 chicken and I the rice bowl with pork. I would have liked a fresh piece of lemon but still good. The service was good and they were patient with us,...

Pretty disappointed this time around. Everytime I would vacation in Florida this was a must. Now that I live here and have stopped in the quality of food was off, and machinery was broken and is...

Food is pretty good and staff seemed kind, but am a little disappointed with the lack of attention when it comes to packing orders. I ordered Pollo Tropical to try for the first time earlier this...