
When we visit FL we eat almost every meal at Pollo Tropical. Lately we've been disappointed with items out of stock and poor service. But this meal was the reason we love pollo. They had it all...
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Pollo Tropical is a vibrant fast-casual dining destination that specializes in Latin-inspired cuisine, offering a diverse menu that includes signature TropiChop bowls, wraps, and family meals made with fresh ingredients. Known for their flavorful dishes, the restaurant also features a rewards program, MyPollo Rewards, providing customers with discounts and benefits for their loyalty.
With options ranging from grilled chicken to crispy plantains, Pollo Tropical caters to a variety of tastes and occasions, including catering services for events and parties. Committed to creating a welcoming atmosphere, the company seeks to build a community through employment opportunities at their locations.
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When we visit FL we eat almost every meal at Pollo Tropical. Lately we've been disappointed with items out of stock and poor service. But this meal was the reason we love pollo. They had it all...
Placed an order for pickup, was standing in the pick up section and employees would make eye contact and quickly look away and start doing something else. Specifically with Jennifer, whom I tried...
I ordered on the app, arrived at the time the app told me, and the order hadn't started yet. I waited 35 minutes for it to be finished.
Bad quality of the food: Chicken, Rice, Beans and Fries. My mother didn't like it. She is not willing to come back to the Pollo Tropical site.
Very bad this place the manager does not have a clue how to treat people . Very disappointing. Please don't go there don't ask for churrasco because they don't have it !!!