Quy M.
11/8/2018
The quality of food here is pretty consistent. I try to order the same thing every time. The chicken does not disappoint but the rice seems to always be dry almost all the time so I go for the...
Pollo Tropical
Permanently closed
(208)
Photos
4863 Gate Pkwy
Jacksonville, FL 32246
Pollo Tropical is a casual dining restaurant chain based in Jacksonville, FL, specializing in Caribbean-inspired cuisine, particularly featuring grilled chicken and flavorful bowls. The restaurant emphasizes fresh ingredients and offers a variety of meal options, including family meals, wraps, platters, and kids' meals, catering to diverse tastes and occasions.
With a focus on community and family, Pollo Tropical invites guests to enjoy their "Original Family Meal" and engage with their rewards program, MyPollo Rewards, which provides discounts and exclusive offers. The restaurant also caters to larger events, making it a go-to destination for flavorful dining experiences.
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Reviews
2.5208 reviews
Christy A.
10/13/2024
I was so disappointed the last time I ordered from here. First - I had it delivered, you can see below how they delivered it in the pictures. Everything was covered in beans, they didnt set the...
John B.
5/17/2025
Eaten here a number of times. VERY tasty Caribbean influenced pollo with interesting sides and congruent sauces. Much better in pre-Covid Era with larger pieces of pollo and open sauce bar....
Meliqua J. H.
11/21/2024
I purchased food from this location 30minutes before closing and my chicken was dry and overcooked, no gravy on the mashed potatoes, plantains burnt, and no roll in my plate. I went in the next...
Selene Q.
10/25/2024
Hubby and I have been here around six times. Four out of six times, they have been out of what we wanted. We usually just ordered something else. Yesterday we went through the drive thru and...
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