I can literally survive off of Pollo Tropical without a problem. I altered between this location and the one by I-95 but as soon as I discovered the magic of curbside pickup, I found this location...

I would like to add that it took a year for this review to get looked at. I did go back eventually and the storefront isn't too much better. The parking lot is still in the same condition, the...

Workers don't have knowledge of what they are doing There is line to pick up order screaming and bumping behind the kitchen look at the cameras

I don't normally review chain restaurants but this was a bad meal. Preforming my weekend tasks I needed to eat and recently heard Pollo Tropical sold Covina (fish), so I stopped in for a bite. I...

They let the drive thru get full then won't let you pull up to the window so the timer doesn't buzz . Employee doesn't speak English or Spanish he's lost .