Shawna C.
7/25/2025
Based on my visit 7/25/25 I am shocked at all the other bad reviews. The chicken was perfectly grilled, my tropichop bowl was made perfectly, sweet plantains are good and the strawberry lemonade...
Pollo Tropical
$
Closed
(59)
Photos
3777 Tamiami Trl E
Naples, FL 34112
Pollo Tropical is a fast-casual restaurant chain known for its flavorful Caribbean-inspired cuisine, featuring options such as grilled chicken, TropiChop bowls, and family-sized meals. The menu highlights fresh ingredients and diverse offerings, including wraps, quesadillas, and catering services for various events.
The establishment emphasizes customer loyalty through its MyPollo Rewards program, providing members with discounts and special offers. With a focus on creating a vibrant dining experience, Pollo Tropical invites diners to customize their meals and enjoy a range of delicious options.
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Reviews
2.559 reviews
John B.
4/22/2025
This is a review on multiple visits to this location. Fried Yucca is one of my favorites at Pollo Tropical. This location over cooks them until they taste like salted river rocks. Also they...
Tom L.
7/26/2024
The chicken was very, very dry. The rice was overcooked. The entire staff is English challenge and trying to communicate was very difficult. The restaurant is dirty with items laying all over the...
Flavia P.
7/29/2025
The female manager Tonight was horribly rude. I get that the place closes at 10 but I got there 9:20 and she has already closed the register, and made me go to the drive thru (walking) to pay. Not...
Samantha M.
2/4/2025
It was mediocre.. I'm sure with the right combinations it'd be alright. The Mac n Cheese was basic but alright
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