Daniela B.
6/19/2017
It's a hit or miss for me. Sometimes there is a 20 car line at the drive thru.... sometimes it's empty. I've had fresh chicken and perfect waffle fries, I've had super fatty, dried out...
Pollo Tropical
$
Open
(58)
Photos
19911 NW 2nd Ave # 7
Miami, FL 33169
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day - like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
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Reviews
2.058 reviewsAshley J.
11/9/2025
Pollo Tropical is an absolute disgrace. If I could give it zero stars, I would without hesitation. This place used to be good years ago, but now it's completely gone downhill -- the service is...
Lisett G.
11/22/2024
Employee having lunch in the prepping area. That is so gross and unprofessional. Employees should take their lunch in a lunch area or eat in the back but not eating in in front of everyone
R B.
5/16/2025
Terrible. They always have no food when it's about to close everyone was just inside standing there looking like a duck til it's time to clock out. Like what's the point of saying yall open til 12...
Mourice M.
7/28/2025
Would put 0 if I had the choice, workers are all miserable and gave us all wrong portions, for no reason, tell them to fix their attitude or stay home it's not that hard.
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