Use this facility to park my car during hurricane Milton , paid to exit using the app the amount due. There was an employee working the gate up charging cash for me to exit. Price gouging at best.
Platinum Parking City Center Tower Parking Garage
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Platinum Parking is a leading parking management company that operates over 300 facilities across fifteen cities in the United States, managing more than 100,000 parking spaces. Established in Dallas in 2000, the company has grown significantly thanks to its focus on exceptional service, operational efficiency, and attention to detail.
Offering a wide range of services that include valet parking, parking enforcement, and technology-driven solutions, Platinum Parking aims to enhance the parking experience for employees, members, and visitors. With a commitment to excellent customer service and a well-trained workforce, Platinum Parking ensures that every interaction is a positive one.
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The absolute worst parking garage system I've ever experienced. Completely disrespectful staff, the parking app was nonfunctional, they were unable to take cash, and they STILL held us at the gate...
it was so incredibly hard to exit and the call for assistance wasn't much help either