Pinellas County Utilities

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14 S Fort Harrison Ave

Clearwater, FL 33756

+1 (727) 464-4000

https://www.pinellascounty.org

Pinellas County Utilities is a public agency that offers a range of water and wastewater treatment, collection and disposal services. It consists of administration, conservation, customer service, engineering, finance, general maintenance, laboratory and operations divisions. The agency operates more than five repumping centers, over three wastewater facilities and nearly 350 lift stations. It undertakes a variety of engineering and construction projects. The agency additionally maintains a solid waste division that is responsible for the collection and recycling of garbage and trash. Pinellas County Utilities provides project improvement, equipment maintenance, renovation, and facility rehabilitation, extension and expansion services. It also offers building inspection, water distribution, plan reviewing and sewer system development services. The agency is a part of the government of Pinellas County in Florida.

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Reviews

2.09 reviews

Melanie M.

3/3/2015

They won't direct debit or take advance payments or take bill pay from the bank. To pay online or by phone incurs a Western Union "convenience" fee. I have no doubt that's a further profit driven...

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Tony B.

5/21/2025

I agree with everything all the other customers are saying! This is the worse operation in the county! The head of this department should be fired! They never answer the phones and if you go into...

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Jeffery M.

7/4/2025

Well, on the phone with Pinellas County utilities attempting to pay my bill their automated system took forever for me to get to the section where I make a payment by this time I'm two minutes and...

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Joe S.

12/19/2022

Worst customer service on the planet! I've been on hold for 30 minutes listening to the message that says they will respond to emails in TWO DAYS! This is a monopoly that you can't avoid and they...

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Divyang P.

3/8/2020

Not customer friendly policies when comes to charging the customers. A 10% charge for your late payment is not called for when you are providing one of the most need service for someone. Payment...

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