This was my first experience with Pep Boys on 2/24/2025. My car broke down on the way to work at around 9 AM. It was a battery system fault, and I tried to fix it myself but couldn't. I am...
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Went to pepboys with a coupon they had on their web site. They told me it was no good. A coupon I got from their web site and expires at end of month. Totally unacceptable. Boycott pepboys....
Was helped by David, terrible service and my car is still broke. Run away as fast as you can
their mistake? Zero professionalism and a lot of rudeness during the call. You guys need to give your employees some serious training on customer service. Wanna hear a funny story? At the ship...
made an appointment at pep boys for an oil change, tire rotation, and balancing of my tires. came in for my appointment and was told they couldn't honor said appointment because it didn't show in...
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