Orlando Utilities Commission - Reliable Plaza

I just had one of the worst customer service experiences of my life. Step one - make a username and password. It took about 10 tries to make it through the labyrinth of name and password...

STOLE MY MONEY. They double charged me on March 15, then when I requested a refund, they won't refund the service charge, so I'm already losing like 3 bucks. Add onto that that the first time I...

Why does the automated services advise you to have your account details available when speaking to a rep, though I was verified through the system, and the rep still wanted the last four of my...

Hold times are out of control. The last three times I've called I've been on hold for over and hour and a half each. Currently I'm at 2 hours and 38 minutes and counting. They don't call back...

This guy in customer service was mad because my baby was crying in the background he hung up before I can finish asking questions. Just my luck that he hung up after 5:30. I payed online and my...