An Exceptional Experience at Napleton VW I wanted to take a moment to highly commend two gentlemen at Napleton VW at Sanford, Florida: Marcus Irby (Sales) and Denis Mukic (General Manager). I...
Napleton's Volkswagen of Sanford
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Bad customer service. Dropped off car for check engine light. Waited 4 days and finally followed up myself to get a response. No texts, missed calls, voicemail, email or spam. They apparently just...
I purchased a vehicle. The process was smooth. I had an issue about a month later with some paperwork and reached out to my salesman Eddie and customer service. Eddie texted me almost immediately...
Egregious fees! A 15k car easily doubles in price with all of their fees. Smug salesperson, rude management. Have zero intention of ever doing business here. The fees are absurd and insulting!
I would never come back to this Volkswagen dealership ever again. I bought a car here once a while back and the place was awesome ! This time it was the worst experience ever. They belittle you...
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