Jacksonville Transportation Authority

Cindy and Butler were very helpful and helped me navigate which route would be best to get to my destination. I have a leg injury and both employers were kind professional and seemed very happy to...

Could JTA please retrain their customer service personnel? There are two female customer service reps who are always confused when you ask for help with the buses and end up giving wrong...

Negative Stars were not optional. On October 29th I sent the following email and have not received any response: a JTA connection ADA accessible bus arriving at (Location Removed for Privacy)...

I have been catching the bus for almost 40 years and one thing that is fact is that we have the worst transportation system in the country.they don't care if they show up, or that you get to work...

My name is timothy Braswell I ride JTA paratransit Transit to my job my an doctor's appointment when I make my schedule rides on the weekend it always gets confused today the 22nd I'll try to...