Interactive Intelligence Inc
Interactive Intelligence Inc, based in Miami, FL, specializes in delivering comprehensive cloud-based contact center solutions through its Genesys Cloud platform. The company focuses on enhancing customer experiences by integrating AI and automation, enabling businesses to optimize their operations and engage customers seamlessly across various channels.
With a commitment to continuous innovation, Interactive Intelligence supports a wide range of industries, including banking, healthcare, retail, and government, by providing tailored solutions that drive efficiency and improve employee engagement. Their open platform architecture ensures scalability and security, allowing organizations to adapt to evolving market demands while minimizing operational complexity.
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