Honda of Gainesville

I went to see Stephen for a trade-in in Honda of Gainesville. He was courteous, diligent and helped me every step. He advocated for my needs on the trade in. He even went to the highest manager to...

Don't bother making a service appointment. My "appointment " was scheduled at 11:40 for an oil change. Two hours later, I'm still here. This entire dealership is a bad joke.

It shouldn't take 4 hours to do an oil change with an appointment next time better communication would be great then she could've got picked up and then came back later instead of waiting four hours

Customer service. The GM Jadon makes excuses of late appointments and was unapologetic about more than half hour wait to get in after appointment time. The service department does not have a...

Second time coming in to Honda Gainesville. The first time was for a Coolant Reservoir replacement which was standard, however 6 months later one of the clamps which they replaced came loose and...