Homewood Suites by Hilton Jacksonville Downtown-Southbank

My family and I just stayed here and it was a great experience over all. The establishment is super clean, the staff super polite and friendly, pleasant furniture and decor, nothing smelled weird...

While traveling from out of town for a funeral with our puppy, we made a reservation for what we thought was a pet friendly hotel. Only to be told our puppy is too large for the hotel and will...

I wasn't left alone by some drunk man the entire time we were here. I complained and nothing done. Also as soon as we got here we went to give the baby a bath. Bathtub didn't hold water and we had...

Overall the hotel was dirty and a bit rundown. The furniture in the lobby and eating area was stained and worn out. The breakfast area cabinets had food dripped on them. The beds in the room...

Pool and spa closed. We're not informed ahead of time and came here for a weekend 5/3-5/5/24!! Why don't you fix /refurbish pool in off season when it's too cold to swim like December? No...