We stayed at this hotel a few weeks ago for one night. The check in process with all Hilton hotels is super easy to do online and I was even able to select a room. They offer a keyless entry with...
Home2 Suites by Hilton Clermont
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Staying here for a softball tournament. We all got rained out and have been waiting to check in. When I asked about checking in early (at 2:00) I was told Manager "Barry" said he's tired of all...
No TV for an entire week except for news and TBS and an HBO channel...no refund and the house keepers don't speak English to know what needs done.
This is the worst properties we have ever stayed at. The manager is a joke, he's lazy, abusive towards his employees, and is scared to face customers when they want to file complaint. I responded...
Ongoing theme regarding customer service and the management. The GM only know as Jeff is simply horrible. I am going to remain professional on this post, but I will illustrate one comment by Jeff....




