Geek Squad

I have been wowed by Geek Squad and I have been to 3 different locations in 3 different states. All 3 have provided great service and have allowed me to continue my surface Pro 6 "to keep on...

Perhaps the worst customer experience I've encountered in the last 20 years. The overall rating of 1.5 stars for this service agent speaks volumes. Had a snarky geek squad member who lacked the...

This is the worst "service" company ever. My current problem is an ice maker that keeps freezing up. I've had four service calls previously, and the ice maker worked for awhile. Usually I can...

Just impossible to get service. I pay an annual fee for Total Tech. The techs are good, but reaching anyone online or on the phone to actually schedule something or get a consultation is futile....

I recently bought a hp all in one pavilion computer at Best Buy. I made an appt with the Geek Squad to bring in my old computer for a transfer of contents to a hard drive. In the meantime the new...