Foundever

Foundever, based in Lakeland, FL, offers CX outsourcing services and solutions. Formerly known as Sitel Group & Sykes, Foundever has adapted to the evolving landscape of customer experience. With a global reach and a focus on blending human expertise with AI-driven capabilities, Foundever empowers brands to navigate the future of CX.

At Foundever, brands can expect comprehensive CX services tailored to every stage of the customer journey. The company's CX solutions are designed to accelerate digital transformation through a human-centered approach, cutting-edge technology, and data-driven insights. With over 150,000 associates worldwide and support for 60+ languages, Foundever is a key player in the industry.

Embracing a culture of care and performance excellence, Foundever aims to deliver exceptional customer experiences that foster long-term loyalty. Through a combination of operational insights and innovative strategies, Foundever simplifies customer contact and paves the way for brands to thrive in the competitive CX landscape.

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