Florida Board of Nursing

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5780 Major Blvd
Orlando, FL 32819
+1 (850) 488-0595
https://floridasnursing.gov

The Florida Board of Nursing in Orlando, FL has introduced ELI, an innovative artificial intelligence system that revolutionizes customer service by providing online chat support. ELI is designed to answer common questions related to licensure requirements, renewal processes, fees, and more. If ELI cannot provide a satisfactory response, customers can be seamlessly transferred to a live agent for further assistance.

ELI operates 24/7, ensuring round-the-clock support for customers, including those who work long shifts. By continuously learning from interactions with live agents, ELI aims to enhance its knowledge and capabilities, enabling it to provide even more comprehensive assistance in the future. As the department gradually onboards ELI for each board website, customers can expect an improved and efficient experience when seeking information or resolving queries.

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