Fields Collision Center of Jacksonville

Communication was good for us. Drew kept us well informed and car was done earlier than expected. Only negative was their labor charges are higher than most insurance companies will meet, so we...

My 2022 GLE 53 AMG Coupe has been at this shop for weeks, and the communication has been terrible. Melissa Cake , the representative handling my case, couldn't care less. She refuses to speak with...

Horrible customer service, cant believe the Fields name is attached.. Had better service at the DMV and Social Security office. They charge $199/hr labor n treat you like you're applying for food...

Let's start with the fact that I dropped my vehicle off on June 11th, I received my vehicle SEPTEMBER 28th. After the first 5 weeks, I was notified that the part came in defective, and was told...

Spoke with Frank today and he is absolutely the one to speak with. I've heard of many experiences and complaints, however, ask for Frank if you have an issue. He resolved mine fairly quickly.