Ryan H.
7/30/2020
Update 7/30 After I posted my original review, the manager of Ferman reached out to me and expressed his concerns over my experience. He resolved the issues beyond satisfaction. I was provided a...
Ferman Collision Center
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1881 Foggy Ridge Pkwy
Lutz, FL 33559
Ferman Collision of Lutz is a highly reputable auto body shop located in Lutz, FL. With over 7 years of operation, they are known for their commitment to customer excellence and providing a range of services including free estimates, insurance company assistance, lifetime warranty, full-service mechanical repairs, towing, paintless dent repair, and on-site car rental. They accept various payment types and offer services in both English and Spanish.
Customers have rated Ferman Collision of Lutz highly, with over 2,867 reviews and an average rating of 4.5 stars. They have received praise for their repair quality, customer service, and keeping customers informed throughout the process. With a team of professionals who are patient, professional, and thorough, Ferman Collision of Lutz is a one-stop-shop for all auto body repair needs.
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Reviews
2.516 reviewsAndrew S.
4/27/2023
So far the experience has been less than stellar!I definitely understand that parts go on order for long periods of time, but the communication has been very poor. I'd expect to get ghosted by an...
Kenneth D.
4/18/2024
Based upon the past negative reviews I can only conclude that there has been a major change in management resulting in a culture focused on service. My experience was outstanding. I was given...
Sam S.
9/25/2023
Ferman has been very responsive since my Sept. 20th post. They are working very hard to find a solution that is acceptable to both parties. I am now getting regular updates and phone calls. I am...
Kevin R.
10/27/2021
Had an appointment to get estimate of minor damage to 1 door on my 2020 BMW. They refused to give me an estimate. They were trying to force me to go through my insurance company. All I needed...
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