Federal Association
FAFS is a full-service inbound and outbound call center that has been providing exceptional customer support since 2002, catering to a diverse clientele ranging from logistics firms to online service providers. The company prides itself on its high-quality standards and competitive global presence, operating call centers both in the United States and the Philippines.
Offering a comprehensive suite of services, including sales verification, chargeback representment, and advanced IVR technology, FAFS aims to enhance customer acquisition and retention through tailored solutions. With a focus on combining industry knowledge and strategic planning, the company delivers cost-effective business process outsourcing that aligns with the unique needs of each client.
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