Emergent
Emergent, located in Oviedo, FL, offers highly customizable cloud-based contact center solutions designed to enhance communication efficiency for businesses of all sizes. Their UNIVERGE BLUE ENGAGE service improves call handling and oversight through advanced features such as skill-based routing, real-time monitoring, and seamless integration with existing phone systems.
With a focus on flexibility and scalability, Emergent's solutions support remote workers and streamline inquiries from multiple channels, ensuring optimal customer experiences. The platform also provides comprehensive performance monitoring and customizable agent tools, enabling businesses to enhance service quality and responsiveness.
Generated from the website
Also at this address
You might also like
Partial Data by Infogroup (c) 2024. All rights reserved.