Derrel's of Pensacola

The 3 stars is based on a former visit, not today. I took my admittedly very old machine to Derrell's several years ago when they were still in the old location. They did a general tune up and...

I am frustrated with this company. I took my older Bernina in for service last year. Took months and when I finally got it back was told the mother board needed to be replaced so they gave me the...

They are very condescending about working on sewing machines. If you don't have a machine worth thousands of dollars they don't even want to look at it. They do quality work, when they decide your...

I brought my sewing machine in to have the tensions fixed, expecting to have to leave it and come back for it. They completed the repairs right away. Everyone was so sweet, helping me get the...

Brought my machine in for maintenance last week for tension issues. Without asking any questions about my experience or the machine, James gave me a speech about how "Notoriously difficult it is...