The Crossroads Group, based in Doral, FL, is an organizational development firm specializing in survey design and improvement facilitation. Since 2003, they have been helping organizations improve their effectiveness and efficiency by listening to the voice of their customers or stakeholders and taking meaningful action to produce measurable results.

With a wide range of services, including patient and employee surveys, HR services, and custom consulting, The Crossroads Group supports the organizational development of healthcare institutions and other organizations. Their expertise in survey design and data analysis allows them to provide valuable insights and recommendations for improvement, helping organizations navigate the fast-changing competitive environment.

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