I've been a customer of Cool Zone for nine years and have generally had positive experiences. The team is always kind, courteous, and prompt--both on the phone and in person. But I recently had an...
Cool Zone A/C
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Worst service ever. For months saying nothing is wrong with a one year old ac system. Then the compressor exploded and they don't have parts to fix it.

Service is a joke. They came out twice to fix a unit that had failed and had a reported a diagnostic service code. They ignored the code and the manufacturer suggested repair. The service tech...

Unethical and incompetent. We needed a replacement AC unit installed in the ceiling. Cool Zone was one of the three companies we called for quotes. They assured us they could handle the job and...
I've been in the business for many years, and have never had a company not want to make something right. Instead of trying to correct the installation they threatened me by pulling out the system....
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