City of Orlando

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400 S Orange Ave
Orlando, FL 32801

The City of Orlando provides a comprehensive range of services to its residents, focusing on community safety, infrastructure maintenance, and environmental sustainability. Through various reporting systems, residents can address issues such as non-violent crimes, traffic concerns, and environmental problems, ensuring a collaborative approach to city management.

Additionally, the city supports local businesses and development initiatives by offering permitting services, housing assistance programs, and incentives for community development. With a commitment to enhancing urban living, Orlando actively engages in projects that improve transportation, parks, and public resources.

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Reviews

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4.555 reviews
Photo of Colleen B.
Colleen B.
4/7/2010

It's not as impressive as other city halls I have seen but I have to say, for the size of Orlando and our DT area, it's right on. It is at the end of our main hustling and bustling street, Orange...

Photo of Rohan D.
Rohan D.
8/22/2025

Always something going on here, the outside is attractive and well designed as a public space. City services seem to be good, but I don't live here I was just visiting and happen to come across...

Photo of Yelp R.
Yelp R.
8/22/2023

Rude staff, saw how they treated someone trying to conduct business and was completely disgusted. When you work for the people, you treat them with respect. They pay your salary. Hopefully some...

Photo of Pauline P.
Pauline P.
5/18/2023

Terrible customer service, specifically from the Press Secretary Cassandra Bell. She followed a member of the public, exercising his constitutional right of freedom of the press, around the...

Photo of Ingrid T.
Ingrid T.
1/16/2019

I attended a private event at City Hall where various Brazilian entrepreneurs were invited. We heard Mayor Dyer, Commissioner Ortiz nas commissioner Ingle speak and welcome us. The staff was very...

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