CallMiner
CallMiner, based in Fort Myers, FL, specializes in AI-powered conversation intelligence designed to enhance the performance of contact centers and improve customer experiences. Their solutions encompass various industries, including healthcare, finance, retail, and travel, providing actionable insights for customer interactions, compliance, and risk management.
With a focus on boosting frontline agent performance, optimizing operational efficiency, and enhancing sales effectiveness, CallMiner's Eureka platform delivers deep analysis and advanced analytics. The company is recognized as a leader in conversation intelligence, helping organizations translate customer insights into tangible business value.
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