Marilyn G.
7/30/2019
Thrilled with my service. The dispatcher, Adam,is patient, kind and understanding. He made sure someone came to my home the same day to repair my A/C. He tried to help me in every way possible....
Broward Factory Service
Closed
(10)
3500 N 28th Ter
Hollywood, FL 33020
Integrity- doing the right thing, even when no one is looking. This is the whole premise that BFS was born and has grown upon. One of Mr. Herd's favorite sayings is "Always treat your customers as you would want your mother to be treated," and this is what our customer service representatives strive to do each and every day. Our mission here at BFS is to keep your family comfortable by providing exceptional service through integrity, hard work, and treating our customers like family.
Reviews
2.010 reviewstony k.
10/7/2024
I have been a Gold Service Member for two years. I live in a one bedroom condo in Hollywood, FL. Last night the chiller stopped. I called then this morning and they said they would call 15-20...
Marggen C.
8/27/2021
I have been a customer for the last 4 years, and the last 2 years the service has been awful. I do not recommend this service for anyone living in Miami-Dade. I have the gold plan and still have...
Travis V.
6/9/2011
This is absolutely the worst repair service company I have ever worked with. Their hands-off sales people will tell you anything to sell you a service contract and misrepresent what things like a...
Barbara P.
7/13/2020
This company responded with a lovely invitation to contact them that resulted in three phone calls accomplishing nothing but blaming refund issues on the state as it is an insurance issue not a...
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