John M.
8/5/2025
I am indebted to the naples area Broward Factory Service team. They stepped up when my current (now previous) A/C maintenance company dropped the ball. They diagnosed, procured the parts, and,...
Broward Factory Service
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2071 Emerson St Ste 16
Jacksonville, FL 32207
Integrity- doing the right thing, even when no one is looking. This is the whole premise that BFS was born and has grown upon. One of Mr. Herd's favorite sayings is "Always treat your customers as you would want your mother to be treated," and this is what our customer service representatives strive to do each and every day. Our mission here at BFS is to keep your family comfortable by providing exceptional service through integrity, hard work, and treating our customers like family.
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Reviews
2.08 reviewsMarco I.
9/23/2025
I have warranty with BFS, have repaired appliances before. When appliance is unrepairable or the AC or any other things that are supposed to be covered and has to be replaced under the gold...
Marion P.
8/28/2025
Broward factory service contract cost me $288 for the year. I made ONE service call and they charged me $145 and did NOT fix my issue. Said it would be an additional $1500 to fix because parts...
Nicole D.
8/21/2025
If I could leave 0 stars, I would: We have a home warranty with this company. I called on Monday because our A/C unit was making a loud noise and we scheduled for repair on Wednesday. By Monday...
James D.
12/10/2024
I have a home warranty with them. I needed a light switch fixed and was told to call an electrician as well as leaking shower head and I was told to contact a plumber. Not exactly sure what they...
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