Bristol West Insurance Group

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5701 Stirling Rd
Fort Lauderdale, FL 33314
Established in 1973, the Bristol West Insurance Group is a publicly traded company that provides liability and physical damage insurance plans focusing on private passenger automobiles throughout the United States. Based in Davie, Fla., it provides a wide range of private passenger automobile insurance coverage options, including bodily injury, property damage, medical payment, uninsured motorist, personal injury, comprehensive, collision and protection coverage. It also offers a towing and rental reimbursement program. The company also offers a variety of enhanced services, such as online and electronic premium payment solutions, 24-hour automated telephone support and low-down payment options. It provides the private passenger automobile insurance through a network of agents and brokers operational in more than 20 states throughout the United States, including Missouri, Arizona, Nevada, New Hampshire, Texas, Michigan, Maine and Georgia.

Reviews

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1.532 reviews
Charles W.
7/21/2025

Makeba Phillip was my claims adjuster and did a great job helping me through the process of my claim.

Tisha F.
6/19/2025

Caution to all current and future customers: This has been one of the most frustrating insurance experiences of my life. What started as a small billing discrepancy with Bristol West--via a policy...

Maritza C.
8/25/2025

Be cautious when dealing with Bristol West Insurance. The people who work for them are scammers. They totaled my 2020 Benz, which was in excellent condition with only 40,000 miles on it, due to a...

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Mr D.
9/15/2024

They raised the amount and withdrew it from my bank without giving me a reason. I do not trust this kind of company.

E S.
4/8/2025

TERRIBLE COMPANY BEWARE you will be charged for non-renewal because you found someone cheaper!! Terrible customer service.. STAY AWAY FOR YOUR OWN MENTAL HEALTH SAKE! They won't let you talk to a...

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