About 2 years ago, the Galaxy Flip 5 with Best Buy's Memebership Protection Plan was purchased. It was understood that the plan would provide a hassle free replacement if the phone got damaged....
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Today I took my computer in for service after making an appointment with Geek Squad. I had purchased 3year coverage for my computer with the intent to hopefully not need. Unfortunately the time...
The manager, Joel, provided extremely unprofessional service on the date Switch 2 was released. Police officers skipped lines and got two systems each, but everyone else only got one per person....
Came to have my go pro 360 replaced and I honestly thought it was gonna be such a hassle German at geek squad took care of me in less than twenty minutes and informed well on how my warranty could...
Geek Squad's service is terrible. I went into the Best Buy store to make an appointment for an Audio set-up and was told they only allowed do not assist and that I had to call Geek Squad's...






