Bankunited

"City National Bank was where my very elderly Mother banked for decades. All the staff knew her. She died at age 102. In the final years, she was severely demented and physically unable to go..."

"Ducked in to request a new debit card as mine is quickly becoming swipe-stressed. I didn't appreciate the 10 minute wait to see Marcos, but once I got to him he got me going again ASAP. Busy..."

"So incredibly disorganized. It has taken two of us a number of hours and trips to accomplish things that really should not have taken more than a half hour in one visit. Multiple mistakes and..."