Bank of America Mortgage

I prefer the Pebble Creek branch over any other branch in the area. They sometimes have staffing issues as most businesses do nowadays but make up for it in customer service and friendliness....

Unprofessional behavior and poor service. Sadly, customer service with this particular branch lacks quality and professionalism.

Insanely slow service. ONE teller working on a payday/Friday?? Really?? ONE! Meanwhile the rest of the employees from the cubicles are laughing and talking to each other and NOT assisting...

Excellent Service!!! Very accommodating during COVID. The wait time was minimal. Pleasant waiting area snd offices, retrofitted with clear safety stuff. Lori, Relationship Manager, Cross Creek,...

This branch is awful. Branch manager has no customer service skills. Drive thru is un reliable and closed at random times throughout the day because as the manager said they are understaffed....