Bank of America Financial Center

As the ability to bank online and at the ATM has gained ease over the years, I find that I infrequently have a need to visit a local bank branch. However, recently (twice, in fact) I found myself...

Carolyn has awful customer service as a teller. Rude and inconsiderate. Apparently it's her way or she will tell you all that is available is the atm. needs to just retire at this point poor laday.

Went in today because my new card never arrived and Kimberly was able to walk me through how to request a new one through the app and took some time to show me some new app features as well. She...

Double booked appointment time and rep arrived 15 minutes late from lunch. No apology like he was doing me a favor by showing up. Appointment request was for medallion stamp and notary. Attempted...

Worst service ever. A line out the door and staff standing around doing nothing. Seriously. WTF?!