Very hard to get to talk to a human being. They keep sending you to different departments and still can talk to a human being. I have been with them over 20 years but thinking of changing banks.
Roger B.
10/12/2020
(2)
According to the website:
Bank of America is a leading financial institution that offers a range of banking, investing, asset management and other financial and risk management products and services to individuals, small- and middle-market businesses and large corporations in Leesburg, FL and beyond. Founded in 1904, Bank of America has grown to become one of the four largest banks in the United States.
Very hard to get to talk to a human being. They keep sending you to different departments and still can talk to a human being. I have been with them over 20 years but thinking of changing banks.
Terrible terrible customer service. After attempting to fill out our dead mother's paperwork, the woman we spoke to sent us out of the branch to get a document notarized. Turned out we didn't...