My issue was handled very professionally, but this branch needs more staff to handle the amount of business they have.
Bank of America
(9)
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Came in to pick up my foreign exchange....the lady said she was going to get it and 10 minutes later, she was still walking around, not even trying to get my order. Even when my turn at the teller...
Horrible service. I will be closing my account with them. Always an issue with them. Excessive check holds on checks deposited from another Bank America customer.
Have fraud in my account and yet the manager and the banker didn't try to help me but on the contrary they told me to leave and call the claims Dept on my own. They kicked me out of the bank. I...
Mgmt is very nice and some personnel as well, but customer svc needs to be better, they need to answer the phone and help w/a smile on their face, as I am a loyal & very good customer. This is an...
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