Availity

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5555 Gate Pkwy

Jacksonville, FL 32256

+1 (800) 282-4548

http://availity.com

Availity, based in Jacksonville, FL, specializes in enhancing payer-provider collaboration through innovative solutions that streamline complex healthcare processes. The company offers a range of services, including provider engagement, interoperability, and payment accuracy, designed to reduce costs and improve overall efficiency in the healthcare ecosystem.

Additionally, Availity provides comprehensive vendor solutions to facilitate seamless data exchange, while its Intelligent Utilization Management solution aims to reform prior authorization practices. By leveraging advanced technology and a patient-centered approach, Availity empowers healthcare stakeholders to optimize workflows and enhance service delivery.

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Kevin L.

7/15/2019

Worst customer support I've ever experienced. When reporting data issues for their Benefits API via their janky support website, they will usually just say "that's how it is" or "that's the...

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Kendal P.

8/26/2024

Availity has been a complete nightmare and I have not even started billing yet. They have made multiple mistakes and I continue to get the run-around. I am considering snail mail for claims to...

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William S.

6/28/2023

Refuses to fix their incorrect information for my benefits so my provider will stop having issues with charging the wrong insurance.

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Dawn K.

7/8/2020

We called the Availity help center twice to find out why our business posting is correct under the manage business page, but incorrect when accepting or declining a payer request. The female who...

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Sarah B.

4/15/2022

Here we are again on another week where I am unable to access Aetna patients EOBs through your remittance viewer. I have no idea what is paid or what patients will be responsible for. Meanwhile...

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