AT&T Store

Mia was outstanding! Let me explain why. Went to store #1 as my phone doesn't work. The solution offered to me was a new phone I can wait three weeks for. That wasn't going to work. Mia, at the...

I want to trade in a phone for a $1000 credit on the bill that's paid over the entire length of the contract monthly; they don't just credit you $1000 when you turn in a paid-off phone--my...

5 stars for Leo Went in with a frustrating situation. Leo had the patience of a saint, and a solution to my problem, that didn't hurt my walet.

Terrible customer service. I had an appointment to get a new phone set up (simple transfer of old iPhone to new iPhone), but it took a total of three trips to the store before they got it right....

Completely incompetent staff. Two stoner kids who have no idea what they're doing. Tried to add my wife to my line. Completely botched the whole thing. My wife's phone didn't work for a week. Had...