Apple The Galleria

My MacAir has been having issues with the electric connector port for a few weeks. I finally made an appointment with the Apple Genus Bar. I arrived a bit before my appointment time, but I was...

Parking simple at the Galleria Mall in Fort Lauderdale. Had an appointment to repair a lap top under warranty. This place was slammed with people while the rest of the mall was dead dead dead....

Very saddened by the terrible experience I had at this store yesterday. I was welcomed by a warm Hispanic gentleman who took my name down and gave me a time slot of 3:35 when I walked in at 2:30....

employees fail to advise you of length of time for parts order; fail to adequately address your concern; lack empath; employees imply that repairs can be completed same day when it's patently...

I had a great experience during my Genius Bar appointment for my iPad. The solution wasn't obvious, and it was clear that the manager working with me had a lot of patience and we eventually found...