
Without a doubt, the counter staff needs a class in customer service. Brusque and humorless, and their phone skills are equally sad. I, too, arrived at 8:55 for a 9:30 CT scan and wasn't called to...
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Advanced Radiology Imaging Associates LLC is a diagnostic imaging center and teleradiology service provider located in Fort Myers, FL. Founded by Dr. Saurin J. Shah in 2005, the center specializes in musculoskeletal radiology and MRI, offering high-quality diagnostic imaging services with rapid report turnaround times.
With accreditation in MRI, CT, nuclear medicine, and mammography from the American College of Radiology, Advanced Radiology Imaging Associates ensures the highest practice standards. Dr. Shah, the medical director, leads a team of experts who provide accurate interpretations based on specialized fellowship training and professional experience.
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Without a doubt, the counter staff needs a class in customer service. Brusque and humorless, and their phone skills are equally sad. I, too, arrived at 8:55 for a 9:30 CT scan and wasn't called to...
Terrible customer service and billing practices. I couldn't even name all the dropped balls and issues experienced. Reports not done in a timely manner. Records not send when requested.
If you have an option for your radiolody services, go elsewhere. The first thing they ask you for is payment upfront. My insurance paid more than they calculated. I waited 3 months for a refund...
I arrived at 8:30 am for my 9:00 am appointment. I signed in as the lady behind the front desk instructed me to. She acknowledged me and said have a seat and we will be with you shortly. At 9:30...
Once again I show up very early to get everything done well in advance of my appointment. I listeneD to five patients in the lobby complAining oF the same thing, long wait times past appointment...
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