ADT Security Service

Customer service in Boca Raton office sub par I have had ADT for many years. Had a few issues, but this year they increased. I had a technician scheduled, didn't show up because he was never...

Horrible customer service, my "window" for a technician was 9-5! That's a window? If I ran my service business like this I would definitely be out of business. Update-They then comment that I...

Install was rushed & misleading; customer service overall unfriendly, contradictory information & disrespectful. I'd call customer service, on hold for at least a hour, transferred numerous times...

ADT Customer Alert: My Experience After 7+ Years I was a loyal ADT customer for over 7 years. I completed my initial 3-year contract, and based on the salesman's promise--"Once your contract...

I wish I could score a zero! I was lied to by a service representative so now I am being overcharged. I had to fight to get a supervisor on the phone. the supervisor refused to do the right thing...