
I bought a gas fireplace from them. The pilot light went out and so I drove 30 minutes to ask them to show me how to light the pilot light and they refused on safety grounds. I asked if I could...
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I bought a gas fireplace from them. The pilot light went out and so I drove 30 minutes to ask them to show me how to light the pilot light and they refused on safety grounds. I asked if I could...
Wish there was a 0 star option! Terrible customer service! They do not stand by their products and always have some excuse as to why they can't help. Will NEVER use them again.
A Plus Fireplaces installed the original fireplace in our home in 2004 and have serviced it several times since then. They are a great company WHEN you can get a service technician. I called...
this company is highly crooked. They installed an electric fireplace in my home and charged me $500 extra and said that charge was the county's charge. I checked with the county and they only...
Thank you Trish. Our fireplace insert looks so nice! We appreciate being able to have it up and running for the holidays. David, the installer, did a wonderful job and is a pleasure to work with.