3BM Inc
3BM Inc., operating as Precision Point Partners, is a leading player in customer experience (CX) advisory solutions, specializing in transformative services that drive optimal results for brands. With a global presence that boasts 100,000 team members, the company focuses on enhancing operational efficiency and facilitating contact center transformations through a blend of technology and industry best practices.
Led by experienced industry luminaries, including partners Miguel A. Ramos, Rick Ferry, and Ken Epstein, Precision Point Partners has successfully deployed services for over 300 clients and integrated 27 global contact center businesses. Their commitment to innovation and integrity positions them as indispensable partners in navigating the complexities of customer experience strategies across various sectors.
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