1-800-PACK-RAT

Fernando was exceptional. Our neighborhood gate failed and this held him up. He was patient and professional. It was a new construction site so there were trucks everywhere, and Fernando's...

The staff at the Jacksonville office is fine, however the 800 line process is a joke. 7 or 8 prompts before you speak to anyone and then the say 10 wait time. You cannot access your container...

Do not use 1800packrat They are horrible . terrible customer service. Did not pick up or deliver Pods on time . I spent hours on hold . Use someone else

The only good thing was the lady I spoke to when I set up services. After that, getting anyone on the phone was the worst experience of my entire life. Never received a call back after leaving the...

DO NOT use 1800PackRat. you have been warned. One broken promise after another. PODS are now going to be over a week late. Talking to them is pointless. Please do not make the same mistake we have.