This review is for the building manager (LAKIA) at The Carlton in Washington, DC. I interact with her a few times a year as I manage a unit in the building. She always responds to my emails within...
The New Washington Land Company
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The New Washington Land Company (TNWLC) has been a trusted property management partner in Washington D.C. for over 41 years, successfully managing 150 condominium associations and 120 residential rental properties. With a focus on community support and tailored solutions, they provide comprehensive services that include financial management, proactive maintenance, and responsive communication to enhance resident satisfaction.
Located in Dupont Circle, TNWLC prides itself on its dedicated team of property management experts who prioritize client needs and maintain open lines of communication. Their commitment to quality service is reflected in positive testimonials from clients who appreciate the professionalism and reliability of their management approach.
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I am deeply disappointed with the service provided by TNWLC. The interactions have been marked by condescending communication, a lack of responsiveness, and an overall inattentiveness that...
I wish we could remove stars or provide a true negative rating because, honestly, one star feels too generous! This has been one of the worst experiences we've had. The service was unresponsive...
I have been trying to resolve a simple maintenance issue for months and communication from Del and Sarah has been nonexistent. I have to follow up with multiple emails over the course of weeks...
Speaking specifically from experience living at Waterfront Tower in Southwest D.C., the management team was the most unprofessional and unhelpful staff I've ever dealt with. Their job is supposed...
