PenFed Credit Union

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(11)

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1400 Defense Blvd SW
Washington, DC 20032

Reviews

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1.011 reviews
Photo of A K.
A K.
9/11/2025

Terrible credit union. I asked them something simple to update on my savings account and they couldn't even do that. I am going to close my checking and savings account soon. Their customer...

Photo of Lisa B.
Lisa B.
7/8/2025

Absolute disaster and completely incompetent. The aforementioned duplicate of my equity line that was supposedly fixed 3 years ago delayed the closing of my house sale by 5 days and almost caused...

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Mike M.
5/22/2023

On April 19th, 2023, I applied for a credit card with PenFed and I was approved. I completed the additional paper work needed along with making a deposit to meet all the requirements. Today is May...

Irre L.
6/21/2024

Worst bank I've ever dealt with. I have accounts with BSB, SDFCU, and credit cards with a score over 700. Yet, for some reason, Penfed "identified me as a risk" and placed a hold on my account....

Michael W.
12/24/2020

Horrible company to try to refinance mortgage with. Started application in July, now Christmas Eve. Problems, problems, problems with customer service. They do not respond to phone calls or...

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