A K.
9/11/2025
Terrible credit union. I asked them something simple to update on my savings account and they couldn't even do that. I am going to close my checking and savings account soon. Their customer...
PenFed Credit Union
Closed
(12)
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1400 Defense Pentagon
Washington, DC 20301
Founded in 1935, PenFed has over 1.6 million members and $23 billion in assets. Equal Housing Lender & Federally Insured by NCUA.
Also at this address
Reviews
1.012 reviews
Lisa B.
7/8/2025
Absolute disaster and completely incompetent. The aforementioned duplicate of my equity line that was supposedly fixed 3 years ago delayed the closing of my house sale by 5 days and almost caused...
Mike M.
5/22/2023
On April 19th, 2023, I applied for a credit card with PenFed and I was approved. I completed the additional paper work needed along with making a deposit to meet all the requirements. Today is May...
Irre L.
6/21/2024
Worst bank I've ever dealt with. I have accounts with BSB, SDFCU, and credit cards with a score over 700. Yet, for some reason, Penfed "identified me as a risk" and placed a hold on my account....
Neil T.
1/11/2020
I would give negative stars if I could. After being a member for over 30 years, I have seen their "customer service" decline from substandard to totally non-existent! Their ridiculous voice...
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