Hertz

This location is not exactly super easy to call and get someone to pick up. You have to let the phone ring, and ring, and ring. However, once they get to you these guys are really efficient, fast,...

Not the place to go if you need to get on the road quickly after picking up your car or if you need to drop-off the car quickly. They seemed to be running this location very lean as during...

The staff is so friendly, but the service is terrible. They are always short staffed, so set aside at least 30 minutes to an hour just for the pickup. We had a reservation and still had to wait...

Not sure if I could give zero stars, but if I could, I would. HORRIBLE customer service. I reserved a car several hours in advance. when I arrived I received a hostile look just for walking in...

My husband & I travel quite a bit & typically rent a vehicle. Hertz in Washington DC has by far the absolute worst customer service ! My husband left a backpack there, and we have been trying to...