Geek Squad

Special shout out to Bill who helped me w my actual service, he was cool and the sole reason this has 3 stars instead of 1. Let's just start by saying it's impossible to reach them. On Google maps...

just spent an entire afternoon with Geek Squad-to show I paid 179.00 for repair service. after seven phone calls to foreign speaking agents who could neither understand me Nor fix a simple issue...

I was a member for several years and, early on, the service was quite good. In the last year, agents were not able to fix problems but after 20 to 30 minutes they claimed they fixed my issues...

I have enrolled with Tech Support 2 year ago ($199/year) The only positive thing that came out was that they unblocked my computer I brought to their Best Buy shop. 1) But they were unable to...

Horrible customer service. I was told that if I needed to reach out to a manager outside of their location/site, I have to reach out myself. The site manager for totaltech would not assist with...